guarantee

Scope of the Guarantee

(1) Clearlight Saunas Europe GmbH (hereinafter "Manufacturer") guarantees, in accordance with the following provisions, that therapeutic near-infrared and red light therapy devices of the Helsi™ series (hereinafter "infrared and red light device") as well as the parts and accessories mentioned under point 2 (hereinafter together with infrared and red light devices "Products") that were first sold in Germany by a dealer to an original purchaser are free from defects in material and workmanship under normal use for the duration of the period stated on this guarantee declaration supplied with the products (hereinafter "guarantee declaration" or "guarantee"). This includes brand-new products, plus all original Clearlight Saunas Europe GmbH parts and components (if these were offered as "options" and/or "accessories" at the time of purchase).

(2) With this guarantee declaration, the manufacturer grants the customer certain rights, limited in nature and content. Please read this document carefully. By exercising rights derived from this guarantee, you as the customer implicitly declare that you have understood and accepted its terms.

(3) Without the written consent of the manufacturer, only the original purchaser may make a claim under this manufacturer's warranty. All warranty work must be performed by the manufacturer or its designated representative using parts authorized by the manufacturer. No representative, dealer, distributor, service company or third party is authorized to change, modify or extend the terms of this limited warranty in any way.

warranty conditions

product	Private warranty period	Commercial warranty period
Helsi™ infrared and red light device	3 years	3 years
Factory-supplied power supply	3 years	2 years

The warranty period begins on the date the products were delivered to the customer.

definitions

(1) Customer is any first-time purchaser.
(2) The manufacturer is Clearlight Saunas Europe GmbH.

Scope of Warranty and Limitations

(1) The manufacturer warrants to the customer during the warranty period that (a) the infrared and red light device will maintain its structural integrity and be free from defects in materials and workmanship,
(b) the factory-supplied components (ie power supply) are free from defects in materials and workmanship.

(2) This guarantee will not exclude, limit or suspend applicable law such as the provisions of statutory liability for defects (in particular Sections 434 et seq. of the German Civil Code). The contractual or statutory rights of the customer against the respective seller are also not affected by this guarantee and rather exist in addition to and independently of this guarantee.

(3) This warranty does not apply to exhibition models unless expressly agreed to in writing by the manufacturer at the time of purchase.

(4) Also not covered by this warranty are components, parts and accessories not supplied by the factory, unless the manufacturer expressly guarantees a separate fixed warranty period for these parts in the final estimate or invoice. If no warranty period is specified, only the manufacturer's warranty, if available, applies.

(5) This warranty does not extend to defects or damage caused by the customer, the person entrusted by the customer with the use and operation of the infrared and red light device, or other persons or animals.

(6) The guarantee also excludes damage caused by transport by the customer, improper handling, improper location, storage or installation, as well as by cleaning, painting, staining or other use of improper chemicals.

(7) The warranty also excludes defects or damage caused by negligence of the customer; by modifications of any kind for any reason (including changes in local regulations); which could have been discovered, repaired or avoided by a proper inspection before commissioning; which arise during commissioning; by connections provided by the customer or a third party; improper power supply; unauthorized electrical modification; misuse; improper use; misapplication; incorrect operation; lack of proper routine or preventive maintenance; unauthorized repair by a third party; normal wear and tear; fire and acts of God.

(8) The Limited Warranty does not cover: (a) labor, transportation or other costs incurred in replacing the original unit and/or placing a replacement unit into service;
(b) all costs incurred in preparing for the obtaining of repair work;
(c) damages for loss of use, including loss of revenue, profits or business advantage of any kind.

Assignment of the Guarantee

This warranty may not be transferred, sold, donated, given away or assigned to any third party without the prior written consent of the manufacturer, in its sole and absolute discretion.

commissioning

(1) Before commissioning, the products must be checked for external damage by the customer or by other persons entrusted by the customer with commissioning in order to ensure that they are free from defects or damage. There are notices on both the product and the shipping carton that indicate this obligation.

(2) In case of a problem identified before commissioning, the products must not be put into service.

Existence of a warranty case and its reporting

(1) The manufacturer shall provide the guarantee if the following conditions are met:
(a) The defect or damage is covered by the warranty,
(b) the customer has informed the manufacturer of the nature of the defect or damage that occurred during the warranty period,

(c) conclusive evidence (e.g. proof of purchase or installation) is provided by the customer to prove that the defect or damage occurred or was discovered within the warranty period, and

(2) To claim the warranty, please contact Clearlight Saunas Europe GmbH at

Clearlight Saunas Europe GmbH
Lehmweg 10B
20251 Hamburg
Germany
040 4011 0162

Call or write to us. Describe the problem and provide us with a dated proof of purchase of the product. You will be informed how to obtain replacements and where to return the failed components, parts or accessories at your own expense. All replacement parts, equipment and repairs do not extend the remaining warranty period of the replaced part(s).

Transport costs in case of warranty claim

The manufacturer will only pay shipping and handling charges for returning the repaired or replaced product to you if we choose to replace the defective unit. Otherwise, the customer is responsible for paying postage and handling for shipping and delivery of products.

Termination of the Obligations Under This Guarantee

The manufacturer's warranty obligations under this warranty expire when the replacement or repair is offered. The customer's refusal to accept the offer terminates the manufacturer's warranty obligations under this warranty.

Limitation and Exclusion of Liability

(1) This limited warranty gives you specific legal rights. There are no other warranties for the infrared and red light devices and the parts and accessories listed in Section 2 than those expressly set forth in this document.

(2) The manufacturer is not responsible for statements or representations in any form that go beyond, extend or are inconsistent with the technical and factual information or data provided by the manufacturer itself regarding the products.

(3) The manufacturer shall be liable to the customer in all cases of contractual and non-contractual liability in the event of intent and gross negligence in accordance with the statutory provisions for damages or reimbursement of wasted expenditure.

(4) In other cases, unless otherwise provided in paragraph 5, the manufacturer shall only be liable for breach of a contractual obligation, the fulfilment of which is essential for the proper performance of the contract (cardinal obligation), and shall be limited to compensation for foreseeable and typical damage. In all other cases, liability is excluded, subject to the provisions of paragraph 5.

(5) Liability for damages resulting from injury to life, body or health and under the Product Liability Act remains unaffected by the above limitations and exclusions of liability.

final provisions

This guarantee is subject to the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. The statutory provisions restricting the choice of law and the applicability of mandatory provisions, in particular of the state in which the customer as a consumer has his or her habitual residence, remain unaffected. If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from this guarantee between the customer and the manufacturer is the registered office of the manufacturer.